J1 visa waiver

Hi ,

I was on J1 visa and on expiration returned back to my country in May 2015.I came to know that I was subject to 212E in Oct 2014 and immdiately started teh process of getting the waiver .
I followed the steps for J1 visa waiver as listed on indiacgny.org website
After receiving the copies of NORI certificate from all three offices in India , I sent my DS3035 with relevant documents and application fees to The Consulate General of India.
When I followed up , they wrote back to me that they cannot process my application because I do no have a valid USA visa & address proof.
Please help understand why do i need a valid visa or address proof in order to get a waiver .