I-539 and I-797 Lost


New Member
Dear all:

My parents, in their last visit (2012) got extended and stayed for an additional 3 months. The extension was approved by USCIS. When they went to apply for Visa renewal a few days ago, they have been asked to submit an extension of the stay approval document. I-797 document has been lost.

Please advise if anyone had been in this situation and how did you address it for Visa renewal. I appreciate your response.

Thank you.