Appendix B (version 3.1)
Appendix B
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Explanation of Suggested Solutions
1. Give higher priority to Employment Based I485 applications :
Each time some task is given priority, it is being taken up at the expense of Employment Based I485 applications. Some of these tasks include TPS, Religious workers cases, Asylee cases etc. While we appreciate the urgency attached to these tasks, BCIS should not do this at the expense of EB – I485 applications. On an average each of us are living in this country for more than 6 years, paying our Taxes and there by making contribution to public coffers which enables the government to pay wages to all the government employees including BCIS employees, Defence, State and other local bodies. So it should be understood that we are as important, if not, more important, to this country than any one who has recently entered this country as a Asylee or Religiuos worker. The way we are treated, we feel that BCIS is treating us as irrelevant or less important immigrant group.
2. Automate the Name check and Security check :
Name check and security and check processes should be fully automated. If BCIS Currently has automated systems, then improvements should be made to these processes so that they work more efficiently. Also the applicants should have a phone number where they can check the status of Name check and Security check results.
3. Automating the overall approval process :
After an applicant is finger printed, the application simply sits in the queue for its turn to be picked up by an officer. The application remains in this idle state for more than an year. This is mainly due to high application volume, shortage of staff, delays in security check etc. We understand these practical constraints and hence we feel that the only solution, without involving new legislation, is to automate the process. The I485 application approval process should be automated so that all the applicants who passed the Name check, Security Check and Medical Check, will automatically get approved. This will reduce the processing time to less than 1 year. The medical exam results should also be automated. BCIS should modify the Medical examination form so that the Doctor will check one of the following options : Pass (or) fail. All the applications with the pass option should be eligible for automatic approval. Only those applications which failed in either name check, Medical check or Security check, should be handled manually.
4. Increase the validity period of Finger Printing :
Refinger printing after 15 months, is causing a main delay to the main process. Changes should be made so that Finger printing results can be stored for more than 15 months. Till that is done, BCIS should allow pending applicants to goto the BCIS local office on their own and submit second finger prints, if their first Finger Printing is done more than 15 months back. This step will avoid additional paper / clerical work at the BCIS main offices.
5. Eliminate need for EAD and AP renewal :
The EAD renewal is severely affecting the I485 processing because this is of higher priority. BCIS should think of suitable strategies so that there would not be any need for EAD renewal. One of the suggestions is to automate the approval process. Determine the priority of the EAD application when it is received. If it is a first time EAD, then work on it only if the H1B visa expires very soon. Otherwise, it should be set for automatic approval after 5 or 6 months. If it is a renewal application, then it should be set for automatic approval 45 days before the expiration of the current EAD.
6. Improved Customer Service :
The current customer service over phone is not satisfactory. We are not getting any information about what happened to our applications. They are only noting down our questions and saying that they will send us a written notification within 4 weeks. Most of the time these written notices contain the same matter as published on the online status web page. They do not give any details about what is causing the delay in approval and they do not tell us when we can expect the approval. The cover of uncertainty and mystery should be removed from the process and BCIS should provide more transparent and more efficient customer service, both online and over the phone. BCIS should assign some officers who can look into cases that are in pending status for more than 2 months due to the same reason (name check or security check reports etc). Customer Service pesrson should direct all those calls to these officers.
7. Initiate Backlog reduction drive :
BCIS should make an action plan to reduce the backlog of Employment based I485 cases. The action plan should have defined milestones, it should be transparent and it should be effective. BCIS should dedicate one or two months in near future, for Employment based I485 cases (Example : BCIS declares December’2003 as a month dedicated to reducing the backlogs of EB I485 applications).
This is especially required because BCIS has never given top priority to our cases in the recent past, where every other type of cases (Religious, TPS, Asylee) was given higher priority and processed in a timely manner.
8. Clearing the Long Delayed cases :
Currently there are many instances where BCIS is processing the applications received in a particular month, where as thousands of applicants of previous months are not approved. BCIS should seriously address this issue. We suggest that BCIS should allocate some adjudicators to exclusively work on the old cases.
Also BCIS should improve their systems so that they can get to know when they receive some update on an old (pending) case. Currently it appears that the concerned adjudicators are not getting any signals when a particular pending case( pending due to name or security check ) receives the required information from other systems or applicants.
9. Conditional Approval of I485 :
If for a given application, BCIS could not get any reply from FBI or CIA within a reasonable time (say 2 months), then BCIS should approve that application with a condition that if they receive any negative report on the candidate, he will be called for interview and the Greencard can be revoked. This will put an end to endless waiting suffered by some applicants due to resource problems at other security agencies. Alternately if BCIS thinks that this is not feasible due to strict security guidelines, than they should atleast introduce some procedure where they conditionally approve a candidate and update the website saying that “this case is conditionally approved, pending security check. The approval letter will be sent after getting the security report”. This idea can have multiple benefits. It frees the applicants from employment bondage, which is their main problem. Secondly, it improves the processing time and helps in reducing the backlog.
10. Feedback on this petition and above requests :
We request BCIS to get back to us through a public statement about what actions they are planning to take to reduce the backlog for Employment based I485 applications.