Hi, In terms of filling in the form, I have a few questions and would be grateful for answer. 1) Once you start the form, do you have to complete it at the same time? 2) Can you save the form and go back later on? 3) If you exit the form without completing, can you go back at a later stage and start over or do you lose the entry completely for the year you are applying? Regarding the photos, when I apply - do I have to upload my families at the same time or only mine for now? I've taken them on my DSLR camera for the best quality possible and will keep to the required size but am not sure on the above question. I found a site that automatically crops the photo for you to the required pixels etc which seems to be ok? xxxxxxxxxxxx Also I see the form is down for maintenance, does this happen often and if so how long usually until it's back up again? Thanks!