I took one appointment for me and my wife, as the infopass wesite would not let me schedule a second appointment (I think this is based on the phone number you enter when making an appointment). Anyway , I had no problems in getting both our passports stamped at the Philadelphia office. The lady...
I had to keep trying all day on Saturday and Sunday, before I was able to schedule an appointment at around 10:00 pm on last Sunday. I guess thats all you can do...keep trying.
I'm getting the same message when trying to schedule an infopass appointment to get my I-551 passport stamp at the Philadelphia office. Hoping that they are doing some kind of system maintenance.
I believe you need to schedule an Infopass appointment once you get your approval notice. This can be done at any location (Office closest to your location is determined by the zip code you enter on the Infopass scheduling site). My approval notice says the following:
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