Got this tonight for my mother. The RFE for I485 states that the applicant's fingerprints have been twice rejected as illegible and they are now asking for a certification of good conduct. How do I go about getting this? Do I go to the police department in my town? Also do I have to go back to Mother's country to get such a certificate? What I'm really pissed about is that this is not our fault at all but now we have to go and get evidence because they can't seem to get fingerprints correctly. HELP!