hey, anyone can help me????? i have a big issue regarding the iv fee.
IR5 applying my mom, i paid my aos fee online on 06/23/2014, it displayed "paid" two days later. and then i mailed my aos packet on 07/01/2014 via usps priority mail, it was delivered on 07/03/2014
since then, i haven't received anything from nvc anymore. neither email nor mails ..
i just checked online today and the iv fee bill option is still grey out and display $0.00.
the aos packet is n/a, iv application is n/a, everything is n/a except the aos fee which displayed 'PAID"
i called the customer service and always busy, and put me on hold for more than 45 minutes last friday, i can't hold any longer,so i hung up.
i also email them, 1 week ago, but no reply yet.
is this normal???? after one month since the aos fee been paid ,still not receiving anything from nvc?????
IR5 applying my mom, i paid my aos fee online on 06/23/2014, it displayed "paid" two days later. and then i mailed my aos packet on 07/01/2014 via usps priority mail, it was delivered on 07/03/2014
since then, i haven't received anything from nvc anymore. neither email nor mails ..
i just checked online today and the iv fee bill option is still grey out and display $0.00.
the aos packet is n/a, iv application is n/a, everything is n/a except the aos fee which displayed 'PAID"
i called the customer service and always busy, and put me on hold for more than 45 minutes last friday, i can't hold any longer,so i hung up.
i also email them, 1 week ago, but no reply yet.
is this normal???? after one month since the aos fee been paid ,still not receiving anything from nvc?????