Hello
My minor son who already has an OCI card recently acquired a new US passport. I am trying to go through the process of obtaining a new OCI booklet/sticker to match the new US Passport.
However I am running into an issue when scheduling an appointment at
When I try to schedule an appointment, I get an error stating “Appointment Is Not Scheduled For One Or More Applicants”
If I try to cancel or reschedule, it gives me the same error message. Looks like some kind of inconsistency with the file.
I contacted Cox and Kings via email and they state that they have sent this to their technical team, which essentially means I will receive no response
I have 2 questions:
i) Is there a way to escalate this to higher management? The generic inbox is not helpful anymore
ii) Can I abandon this application and generate a fresh application with a fresh bar code and Web Reference number? If so, will this cause any problems?
Thanks
Hari
My minor son who already has an OCI card recently acquired a new US passport. I am trying to go through the process of obtaining a new OCI booklet/sticker to match the new US Passport.
However I am running into an issue when scheduling an appointment at
When I try to schedule an appointment, I get an error stating “Appointment Is Not Scheduled For One Or More Applicants”
If I try to cancel or reschedule, it gives me the same error message. Looks like some kind of inconsistency with the file.
I contacted Cox and Kings via email and they state that they have sent this to their technical team, which essentially means I will receive no response
I have 2 questions:
i) Is there a way to escalate this to higher management? The generic inbox is not helpful anymore
ii) Can I abandon this application and generate a fresh application with a fresh bar code and Web Reference number? If so, will this cause any problems?
Thanks
Hari