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  • Passport appointments at USPS - Frustrated

    So far getting the citizenship was smooth sailing. What I didn't realize is getting passport is a world of hurt in the Sillycon valley.

    Most USPS offices have converted to an appointment system. That's fine but how the f*** you get an appointment. I keep calling post offices and most of the time getting weird messages. If people can't get appointment how can they apply for passport. Looks like someone is relaxing through the day at USPS passport office.

    One post office I physically went to didn't have a passport appointment for Saturday for 2 weeks but on normal days their schedule looked quite empty. If I want to maybe make an appointment for week days I should be able to call. Right? Looks like I have to go there and stand in a line.

    Few post offices who don't have appointment dole out tokens in the morning. Sheesh! This is like trying to get a H1N1 vaccine. You go there couple of hours late and the tokens are gone. WTF!

    So far I have visited 3 post offices without luck and called 4-5 post offices without getting anyone. This is interesting or maybe it is just my bad day?

    Anyone gone through this same thing in Sillycon valley?
    Self
    -------------------------
    10.01.09 N400 to Phnx
    10.05.09 Received / PD
    10.09.09 Chk Cleared
    10.12.09 NOA (I-797C)
    10.28.09 FP Appt Notice
    11.13.09 FP (Walk-In)
    11.23.09 Original FP Appt
    11.23.09 IL
    12.23.09 ID Approved
    01.11.10 OL Received
    01.28.10 OD

    Wife
    10.01.09 N400 to Phnx
    10.05.09 Received / PD
    10.09.09 Chk Cleared
    10.12.09 NOA (I-797C)
    10.23.09 FP Appt Notice
    11.13.09 FP Appt
    11.23.09 IL
    12.23.09 ID Approved
    01.22.10 OL through infopass appt.
    01.28.10 OD

  • #2
    Appointments for passport applications are not required at these post offices: Fremont, Union City, Sunol, Milpitas, Mountain View, Pleasanton, Palo Alto..

    Comment


    • #3
      Try again and have patience. I have always been able to reach a human on the phone ... call between office hours ... and not right at the opening time. Give them a few minutes to settle in.
      GC: EB1: 1999 ==> 2004. 3 yr delay due to lost file. N400: San Jose. Apr'09 ==> Aug'09.
      I am not a lawyer, forum police, moderator, moralizer or an immigration officer. If I sound like one, use "your" best judgement.

      Comment


      • #4
        Originally posted by desibartender View Post
        So far getting the citizenship was smooth sailing. What I didn't realize is getting passport is a world of hurt in the Sillycon valley.

        Most USPS offices have converted to an appointment system. That's fine but how the f*** you get an appointment. I keep calling post offices and most of the time getting weird messages. If people can't get appointment how can they apply for passport. Looks like someone is relaxing through the day at USPS passport office.

        One post office I physically went to didn't have a passport appointment for Saturday for 2 weeks but on normal days their schedule looked quite empty. If I want to maybe make an appointment for week days I should be able to call. Right? Looks like I have to go there and stand in a line.

        Few post offices who don't have appointment dole out tokens in the morning. Sheesh! This is like trying to get a H1N1 vaccine. You go there couple of hours late and the tokens are gone. WTF!

        So far I have visited 3 post offices without luck and called 4-5 post offices without getting anyone. This is interesting or maybe it is just my bad day?

        Anyone gone through this same thing in Sillycon valley?
        I can understand your frustations. But you will get less pain and frustation if you recall when we used to stand for hours in front of US consulate starting 4-5 AM in morning to get 3 yrs H1B. We need to sweat little more for life long US passport
        DO - Atlanta
        N 400 PD - 9/24/2009
        Interview & Oath date - 12/15/09
        PP + PC received - 1/5/10
        ---------------
        OCI
        Application sent - 1/8/10
        Docs Printed : 1/22/2010
        Passport Received :2/3/2010
        -------------------
        N-600 for Sons (16 & 13 yrs)
        1/13/2010

        Comment


        • #5
          My misadventure with USPS continues.

          We went to Eastridge mall USPS early in the morning on Saturday around 9am (It opens at 10pm). There was a long line. We waited in the long line with my little daughter for an hour and then were told that the only lady that handles passport applications there was sick and not coming in.

          Cursing USPS we drove to next closest PO and reached there at 10.30am (This post office opens at 10am) We were told that they cannot handle this overflow and will not be handling more people. Go Home.

          This post office has 4 people working. 4 people working and they cannot handle overflow? What is wrong with this country?

          Luckily my wife had taken an appointment for Wednesday at Sunnyvale Mary post office. On Monday my wife had a doubt. While taking the appointment she said "I need an appointment" and did not say "Me, My hubby and little daughter".
          So she called the PO and found that she needs to make appointment for all of us and since she had not done that she would need to reschedule. Now I understand that it takes 10 minutes for one person and 20 minutes for maybe three but
          USPS would not extend the courtesy of another 10 minutes to us.

          My wife cancelled the appointment and rescheduled it at Campbell post office today. On Wednesday she got a call from Sunnyvale post office asking her why she did not show up. Hello! We cancelled. Remember?

          I am keeping my fingers crossed today. Me and my wife both have to take half a day off and my daughter has to miss school. So I hope it will be worth this appointment.

          In India, Mumbai a city of 10 million people there is one passport office and it takes half an hour to apply through an agent and 15 days to receive a passport at home with a paltry sum. For God's sake they hand write the names on the passport.
          And in the greatest country in the world I have to run around to make an appointment. Something is wrong with this whole system.

          I think I will break a coconut and offer some bribe to Indian gods. Hopefully they will have to come to my rescue and save me from this USPS stupidity.
          Self
          -------------------------
          10.01.09 N400 to Phnx
          10.05.09 Received / PD
          10.09.09 Chk Cleared
          10.12.09 NOA (I-797C)
          10.28.09 FP Appt Notice
          11.13.09 FP (Walk-In)
          11.23.09 Original FP Appt
          11.23.09 IL
          12.23.09 ID Approved
          01.11.10 OL Received
          01.28.10 OD

          Wife
          10.01.09 N400 to Phnx
          10.05.09 Received / PD
          10.09.09 Chk Cleared
          10.12.09 NOA (I-797C)
          10.23.09 FP Appt Notice
          11.13.09 FP Appt
          11.23.09 IL
          12.23.09 ID Approved
          01.22.10 OL through infopass appt.
          01.28.10 OD

          Comment


          • #6
            People, Make your appointment in advance if you know the date of your Oath ceremony. Make the appointment as soon as you get the Oath letter.
            Don't trust the timing on the USPS website. Keep calling the USPS to find out about the REAL times. And don't give up when nobody picks up the phone.
            It takes 12 to 15 times for you to call until the people there pick up the phone. Keep calling. If you have kids you only have Saturday unless you want to waste a weekday.
            If you plan to go without appointment go an hour early before opening time and stand in line. Ask your wife and kid to come during opening time later.
            Its horrible for the kids to stand in line for hours.
            Self
            -------------------------
            10.01.09 N400 to Phnx
            10.05.09 Received / PD
            10.09.09 Chk Cleared
            10.12.09 NOA (I-797C)
            10.28.09 FP Appt Notice
            11.13.09 FP (Walk-In)
            11.23.09 Original FP Appt
            11.23.09 IL
            12.23.09 ID Approved
            01.11.10 OL Received
            01.28.10 OD

            Wife
            10.01.09 N400 to Phnx
            10.05.09 Received / PD
            10.09.09 Chk Cleared
            10.12.09 NOA (I-797C)
            10.23.09 FP Appt Notice
            11.13.09 FP Appt
            11.23.09 IL
            12.23.09 ID Approved
            01.22.10 OL through infopass appt.
            01.28.10 OD

            Comment


            • #7
              That is realy sad. Don't the libraries accept passport application there. They are much better option then the usps. In my town, the library is open from 9 - 9 everyday and it acepts pp applications during that time everyday. No appointment needed and they are so friendly too. When applying for my kids passport, I went in here to confirm that the photos are acceptable and they took time to look at it; my younger ones need a bit of correction and they showed me a couple of photos submitted that day and guided me. Library rocks anyday over usps in my area.
              Newark D/O
              08/11/09 :Interview & Oath Done.
              08/20/09 :Applied for PP and card.
              09/11/09: PP book recvd

              03/04/10: OCI app mailed
              03/06/10: Recv by NYGCI
              03/19/10: Acknowledged
              04/01/10: Photo Scanned
              04/16/10: Granted
              04/16/10: Printed
              04/19/10: Dispatched from Delhi.
              04/22/10: Docs recvd @ NYCGI
              04/28/10: PP stamped and OCI picked up from NYCGI

              Comment


              • #8
                Hmmm Library. Now I didn't know they have that service there.
                Self
                -------------------------
                10.01.09 N400 to Phnx
                10.05.09 Received / PD
                10.09.09 Chk Cleared
                10.12.09 NOA (I-797C)
                10.28.09 FP Appt Notice
                11.13.09 FP (Walk-In)
                11.23.09 Original FP Appt
                11.23.09 IL
                12.23.09 ID Approved
                01.11.10 OL Received
                01.28.10 OD

                Wife
                10.01.09 N400 to Phnx
                10.05.09 Received / PD
                10.09.09 Chk Cleared
                10.12.09 NOA (I-797C)
                10.23.09 FP Appt Notice
                11.13.09 FP Appt
                11.23.09 IL
                12.23.09 ID Approved
                01.22.10 OL through infopass appt.
                01.28.10 OD

                Comment


                • #9
                  Not sure if you looked at this already. Plug in your zip code and the desired radius and you will get a list. It clearly syas whether appointment is needed or not ...

                  http://iafdb.travel.state.gov/
                  Newark D/O
                  08/11/09 :Interview & Oath Done.
                  08/20/09 :Applied for PP and card.
                  09/11/09: PP book recvd

                  03/04/10: OCI app mailed
                  03/06/10: Recv by NYGCI
                  03/19/10: Acknowledged
                  04/01/10: Photo Scanned
                  04/16/10: Granted
                  04/16/10: Printed
                  04/19/10: Dispatched from Delhi.
                  04/22/10: Docs recvd @ NYCGI
                  04/28/10: PP stamped and OCI picked up from NYCGI

                  Comment


                  • #10
                    Finally, The applications were mailed. we went to the Campbell, CA post office and a very nice lady took care of our application in exactly 20 minutes.

                    Now we wait for the passports to come.

                    On to OCI.
                    Self
                    -------------------------
                    10.01.09 N400 to Phnx
                    10.05.09 Received / PD
                    10.09.09 Chk Cleared
                    10.12.09 NOA (I-797C)
                    10.28.09 FP Appt Notice
                    11.13.09 FP (Walk-In)
                    11.23.09 Original FP Appt
                    11.23.09 IL
                    12.23.09 ID Approved
                    01.11.10 OL Received
                    01.28.10 OD

                    Wife
                    10.01.09 N400 to Phnx
                    10.05.09 Received / PD
                    10.09.09 Chk Cleared
                    10.12.09 NOA (I-797C)
                    10.23.09 FP Appt Notice
                    11.13.09 FP Appt
                    11.23.09 IL
                    12.23.09 ID Approved
                    01.22.10 OL through infopass appt.
                    01.28.10 OD

                    Comment


                    • #11
                      Originally posted by desibartender View Post
                      People, Make your appointment in advance if you know the date of your Oath ceremony. Make the appointment as soon as you get the Oath letter.
                      Don't trust the timing on the USPS website. Keep calling the USPS to find out about the REAL times. And don't give up when nobody picks up the phone.
                      It takes 12 to 15 times for you to call until the people there pick up the phone. Keep calling. If you have kids you only have Saturday unless you want to waste a weekday.
                      If you plan to go without appointment go an hour early before opening time and stand in line. Ask your wife and kid to come during opening time later.
                      Its horrible for the kids to stand in line for hours.
                      I made my PP appointment as soon as I had my oath letter and had a similar experience - the hours on the website for my local Post Office don't match their actual hours, so I called back when I was told they were open. Then they were not ready to take calls because their official hours had just started. So I called back another hour later and finally talked to somebody who took my appointment for the day I needed it. He was taking the appointment at typical PO speed but we got it done. Since I was early in calling for a march appointment I even got the exact time I needed.
                      My oath is this Thursday and I'll be heading to the PO for my PP on Friday - when I got my son's PP a few months ago it took about 30 minutes because the guy was sending txt messages on his phone 6 or 7 times while he validated the application so I will try to be very patient for this last act in my journey towards USC.
                      This could be a much nicer experience if they would just try to show some enthusiasm and drive...and we pay them well! $25 acceptance fee for a few minutes of work. That is not a bad rate!
                      DO Norfolk, VA
                      11/03/09: Mailed N-400 (reg mail)
                      11/12/09: NOA; PD Nov 9
                      11/20/09: FP letter; new PD Nov 5
                      12/01/09: FP @ Norfolk ASC as scheduled
                      12/09/09: Status E-Mail: Case sent for standard interview
                      12/11/09: YL; new LUD 12/11
                      12/12/09: New LUD 12/12/09
                      12/14/09: IL
                      01/14/10: ID - passed!
                      03/04/10: Oath - I am USC
                      03/05/10: Applied for PP & PPC - std service
                      04/01/10: PP Rec'd
                      04/02/10: NatCert Rec'd back from DoS
                      04/03/10: PPC Rec'd

                      Comment


                      • #12
                        The Santa Clara county office and Milpitas city clerk office both accept passport applications.
                        Sent N-400 7/28/07
                        PD 7/27/07
                        Check cashed 12/5/07
                        NOA 12/7/07
                        FP notice 1/4/08 (received 1/10/08 )
                        FP Date 1/30/08 (walk in done on 1/26/08 Charlotte)
                        IL: 6/10/08
                        ID: 8/28/08 (Durham DO) Passed!
                        OL: 9/23/08
                        OD: 10/06/08
                        PP: 10/21/08 (applied)
                        PP: 11/1/08 (received)
                        ------------------------------------------

                        ------------------------------------
                        IMPORTANT NOTE: I am a Volunteer Moderator - one of you. I am not a lawyer. So act accordingly.

                        Comment


                        • #13
                          Is this an issue on in CA? I applied on 2/18 (no PP yet) in MI and just walked it and did it, not issues. Since my wife will finish hers in a month or so, I wonder if it's going to be an issue as well?

                          G.
                          09/21/09 (D 00):N-400 mailed to Phoenix, AZ
                          11/04/09 (D 44):FP Done
                          01/13/10 (D 114): Interview letter received
                          02/04/10 (D 136) ID (Passed)
                          02/18/10 (D 150) Oath day (Done!! WOO HOO)
                          02/18/10 (D 00) Passport and card Application submitted - regular process
                          02/23/10 (D 05) Check cashed
                          02/24/10 (D 06) Status update - In process
                          03/10/10 (D 20) Status update - final stage, ETA 3/15.
                          03/12/10 (D 22) Received PP
                          03/13/10 (D 23) Received PC and certificate back. DONE

                          Comment


                          • #14
                            Originally posted by tobias2801 View Post
                            I made my PP appointment as soon as I had my oath letter and had a similar experience - the hours on the website for my local Post Office don't match their actual hours, so I called back when I was told they were open. Then they were not ready to take calls because their official hours had just started. So I called back another hour later and finally talked to somebody who took my appointment for the day I needed it. He was taking the appointment at typical PO speed but we got it done. Since I was early in calling for a march appointment I even got the exact time I needed.
                            My oath is this Thursday and I'll be heading to the PO for my PP on Friday - when I got my son's PP a few months ago it took about 30 minutes because the guy was sending txt messages on his phone 6 or 7 times while he validated the application so I will try to be very patient for this last act in my journey towards USC.
                            This could be a much nicer experience if they would just try to show some enthusiasm and drive...and we pay them well! $25 acceptance fee for a few minutes of work. That is not a bad rate!
                            Since I complained before I wanted to give a quick update on my PP application experience. I got the Post Office 15 minutes before my scheduled appointment and was helped 10 minutes ahead of schedule. Since I had all my docs ready, I was out the door within 5 minutes. Could not have asked for more efficient service. My only gripe is that I paid $25 to the USPS for 5 minutes of service. I wish I would be able to make money like that! But I got my application sent off and assuming nothing gets lost along the way i should have my PP in a few days.
                            DO Norfolk, VA
                            11/03/09: Mailed N-400 (reg mail)
                            11/12/09: NOA; PD Nov 9
                            11/20/09: FP letter; new PD Nov 5
                            12/01/09: FP @ Norfolk ASC as scheduled
                            12/09/09: Status E-Mail: Case sent for standard interview
                            12/11/09: YL; new LUD 12/11
                            12/12/09: New LUD 12/12/09
                            12/14/09: IL
                            01/14/10: ID - passed!
                            03/04/10: Oath - I am USC
                            03/05/10: Applied for PP & PPC - std service
                            04/01/10: PP Rec'd
                            04/02/10: NatCert Rec'd back from DoS
                            04/03/10: PPC Rec'd

                            Comment

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